INDUSTRIE logo
INDUSTRIE logo

All articles

SHIPPING & DELIVERY

Everything you need to know about our shipping & delivery.

When will my order be dispatched?

We know no one likes waiting. We do our best to dispatch your order by the next working day. Our Warehouse is open Monday to Friday (excluding Public Holidays), orders placed outside of these days will be dispatched the next available business day. H

Can I click and collect my online order?

Unfortunately, we don't offer Click & Collect services for online orders. The good news is that we have more than 50+ stores across Australia. Find your nearest store here: Store Locator 📍

How can I track my order?

Once your order has been dispatched, you’ll receive an email with confirmation of your tracking information. To track your order, follow the links in the email or enter your tracking number on the Australia Post website. If you have not received your

Can I cancel/edit/amend my order?

Unfortunately, we can’t cancel or amend any online orders after your order has been placed. Amendments may include but are not limited to:. With this in mind, please be extra careful when you’re placing your order to make sure that all your details a

What are your shipping costs?

DOMESTIC SHIPPING. EXPRESS SHIPPING AVAILABLE. INTERNATIONAL SHIPPING. United States. New Zealand. Rest of the World

Where does INDUSTRIE ship to?

We currently ship worldwide through Australia Post.

Are customs and duties taxes applied at checkout for international orders?

Customs and import duty may apply to orders for delivery outside of Australia and are levied by the destination country. The customer is liable for all import duties as well as customer and local sales taxes levied by the country they are shipping to

Do you offer free shipping?

Who isn't a fan of free shipping? See below if your order qualifies:Domestic: Free Standard Shipping on orders $AUD100 and overNew Zealand: Free Standard Shipping on orders $AUD200 and overRest of the World: Free Standard Shipping on orders $AUD200 a

Where does ROLER ship to?

We currently ship worldwide through Australia Post.

Christmas Delivery Cut Off

We're only weeks away from Christmas, and we want to ensure you receive your order in time. Order by 5:00 pm AEST on the dates listed below to ensure you get your order in time for the holidays.